Privacy Policy

Last Updated: July 2026

MALLAMIBRO KONCEPTS LTD ("we", "us", "our") operates mallamibro.com.ng. This Privacy Policy explains what personal information we collect when you visit our website, place an order, or contact us, how we use it, and the choices you have. By using this website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information in the following ways:

• When You Place an Order (Checkout): Full name, phone number, email address, company name, delivery address details (state, city, landmark), delivery method, order notes, payment reference, the products and quantities you select, and any design files or images you upload for custom production.
• When You Contact Us: Full name, email address, phone number, subject and the content of your message via our contact form.
• When You Notify Us of a Payment: Your order reference number, submitted through our payment notification form.
• Automatically Collected Information: When you browse our site, we automatically collect standard analytics data via Google Analytics — including pages visited, time spent on site, approximate location (derived from IP address), device and browser type, and referral source (including UTM campaign data if you arrived via one of our social media links).

2. How We Use Your Information

• To process, produce and deliver your order, and to communicate with you about it (including sending your Order Request confirmation and payment notice acknowledgements by email).
• To respond to inquiries submitted through our contact form.
• To verify payment and coordinate delivery or pickup arrangements.
• To understand how visitors use our website, so we can improve site content, navigation and performance.
• To measure the effectiveness of our marketing and social media activity (via UTM-tagged links).

3. Cookies & Analytics

Our website uses Google Analytics (Google tag / gtag.js) to understand visitor behaviour and improve our services. Google Analytics uses cookies — small text files stored on your device — to collect anonymized and aggregated usage data such as pages viewed, session duration, and traffic source. This data is processed by Google in accordance with Google's own Privacy Policy. You can opt out of Google Analytics tracking at any time using the Google Analytics Opt-out Browser Add-on, or by adjusting your browser's cookie and tracking protection settings.

4. How We Share Your Information

We do not sell, rent or trade your personal information to third parties. We only share information with:

• Service Providers: Our web hosting provider and email delivery service, solely to operate the website and deliver order/contact communications to us.
• Google Analytics: Aggregated, anonymized usage data as described in Section 3.
• Legal Requirements: If required to do so by law, or to protect the rights, property or safety of MALLAMIBRO KONCEPTS LTD, our customers, or others.

5. Data Storage & Retention

Order and contact information you submit is stored securely on our hosting servers and is retained for as long as reasonably necessary to fulfil your order, respond to your inquiry, and meet our internal accounting and record-keeping obligations. Uploaded design files are retained for production and reference purposes related to your specific order.

6. Your Rights

Under the Nigeria Data Protection Act (NDPA) 2023, you have the right to request access to, correction of, or deletion of your personal information held by us, and to ask how it is being used. To exercise any of these rights, please contact us using the details below.

7. Children's Privacy

Our website and services are directed at businesses and adults. We do not knowingly collect personal information from children under the age of 18. If you believe a child has provided us with personal information, please contact us so we can remove it.

8. Security

We take reasonable technical and organizational measures to protect the personal information you share with us against unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational or regulatory reasons. Any changes will be posted on this page with a revised "Last Updated" date.